Eliminating Delinquencies and Reducing Operational Costs by 80% with FinanceOps

A leading healthcare provider in the United States was facing high delinquency rates and increased collection costs, which adversely affected their bottom line. The organization became highly dependent on their collection agents taking on the brunt of manual work, reducing their overall productivity and increasing operational costs.

As a result, they were facing troubles with cash flow and were unable to keep the balance between proactive collections and maintaining customer relationships. The organization was also finding it challenging to stay compliant with the FDCPA, causing a lot of strain on their legal team.

With FinanceOps Genesis One, they were able to manage all of their financial operations from a single source while getting a holistic view of their team performance. This helped them significantly reduce their operational costs and improve team performance.

Download the complete case study now and explore how FinanceOps's Genesis One helped them overcome these challenges faced by the US healthcare provider.